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Love, Howard Yosha.com
EXPERIENCE:
Time Warner Cable / Adelphia Cable Communications / Comcast Cable Communications
Cable Store Professional. - 2006- present. Newport , CA. High Speed Internet Coordinator. 2001-2006 Anaheim, CA. Senior Customer Sales and Service Representative. 1996-2001. Santa Ana and Ontario, CA -Award Winning Retail Sales. Expert management of cable subscriber accounts. Efficient, expert technical support with daily experience in repair and troubleshooting of computers, electronics, HDTV, digital quality broadcast electronics, and in-home networks. Competition and retention specialist of consumer electronics, cable television and satellite services, and DSL services. Achieved multiple promotions and awards, Featured in training videos for HBO, Adelphia, and Comcast. Crosstraining work assignments included Warehouse, Dispatch, Construction, Safety, and Field Department Operations.
Talent Tree Staffing Services, Los Angeles, CA. Executive Secretary. Mastered word processing, created spreadsheets, data entry, accounting report calculations, alphanumeric filling. Successful computer training on WordPerfect, Lotus 1-2-3, Microsoft Excel, Power Point, and Word. Achieved multiple promotions.
1994-1996.
University of California Los Angeles, Paleoethnobotany Laboratory, Assistant IV. Authored archeological reports and edited doctoral dissertations. 1995-1996.
U. C. L. A. Bombshelter Restaurant, Crew Leader. Mastered cash reconciliation and bilingual communications with staff.
1993-1995.
Victoria Mortgage, Irvine, CA. Records Representative.
Controlled legal documents, real estate files, and loan records in a library and provided record services.
1993.
Great Western Business Supplies, Irvine, CA. Telemarketer.
Utilized Bilingual Spanish/English skills. Successfully set up a customer base and filing system for a new office. 1992.
Condominium Management Association, Brea, CA. Contractor.
Supervised facilities. Performed lifeguard duties. 1990-1992.
Carl’s Jr. Restaurant, Costa Mesa, CA. Crew Leader. Supervised a crew of restaurant workers utilizing Bilingual skills. 1986-1992.
EDUCATION: Devry University, Keller Graduate School of Management, Irvine. M. T. M. Masters of Telecommunication Management. Thesis: Conversion of Southern California Edison and Southern California Gas and Electric Power Lines to Carry Telecommunications Services. How to developing new revenue streams for traditional telecommunication providers. Focus on improving policies, procedures, sales and management practices of telecommunications providers like Comcast and Adelphia Communications. GPA 3.5. 1997 – 2001.
U. C. L. A., B. A.
Degree in English, creative writing. Scholarship. GPA 3.4. 1993-1996.
Orange Coast College, Costa Mesa, CA. A. A.
English writing concentration. GPA 3.6. 1990-1993.
LITERARY
REFERENCES:
Reclining in Palms Park, audio compact disc, contest award $2000 recording contract, International Society of Poets Convention and Symposium, 2002-2003. Featuring poetry and original cover art. www.poetry.com
Illumination Millennium, hard cover, soft cover, and electronic 196-page book, published by 1st Books Library, 2001. Featuring poetry, paintings and drawings. www.1stbooks.com/bookview/7749
24 Hours Lost Hope, printed and electronic 34-page chapbook, published by Howard Yosha 1995-2002. Featuring poetry and paintings.
National Library of Poetry, electronic and printed poetry anthology, 1995-2002. Featuring poetry: Bear on the Road, Of Souls Human Bodies Die in Y2K Madness, Pieces of history pieced together from DNA, Sick Inside, Standing on Poetry, Vines in the Caverns of the City, When Murders Aspire to Touch God. www.poetry.com
Poetry from the Santa Ana Train Station, Printed and electronic 22-page chapbook, published by Howard Yosha 1995-2002. Featuring poetry and paintings.
Sunset on California, printed and electronic 25-page chapbook, published by Howard Yosha 1999-2002. Featuring poetry and paintings. Improvijazzation Nation # 52, electronic magazine, 2002. Featuring poetry: The Mannequin in the Shop Window, Protests, Gas Guslers, Psychics Wanted, and Standing on Poetry.
Passages In Time, printed anthology, published by JMW Publishing Company, 2002. Featuring poetry: Standing on Poetry.
This Hard Wind, electronic magazine published by EWG Presents, 2002. Featuring poetry: Pain, LSD Bar, Jail Poets in the Insecure Age of Terror, and A Town Called Inspiration.
The Citadel, electronic magazine, 2001. Featuring poetry: The Mannequin in the Shop Window, Vines in the Caverns of the City, Standing on poetry.
www.citadel-uk.com
Creative Voice, electronic magazine, 2000. Featuring poetry: Alone at Midnight, Alone, Learning to Love, Battle Scarred.
Wired Hearts Magazine, electronic magazine, 2000. Featuring poetry: Casinos of Indian Bands.
Acorn #6, electronic magazine published by Dublin Poetry Journal, 1999. Featuring poetry: Sick Inside and My empire is myself - I rule the world or die, Reprise to "In Memoriam A. H. H." By Alfred Tennyson. http://wiredheart.hispeed.com/howard_yosha_poetry.html
Adobe Abalone, print magazine published by Adobe Abalone Press, 1999. Featuring the painting Train Station Front.
Confection, print magazine published by Adobe Abalone Press, 1999. Featuring the painting: Santa Ana Train Station Balcony.
Oncue Magazine, electronic, 1999. Featuring poetry: Striking Hands with Hammers and Pluck the Petals off the Pinwheel of Progress.
Bear On The Road, song lyrics published by Columbine Records Corporation, 1997.
Why be Frigid All Summer, song lyrics published by Hill Top Records, 1997.
ORGANIZATIONS:
Academy of American Poets, member. www.poets.org
U. C. L. A. Alumni Association, member. www.uclalumni.net
International Society of Poety, member. www.poetry.com
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